FAQ

FAQ


How do I shop siturausa.com?

Shopping siturausa.com is simple. Enjoy exploring our homepage or navigation bar found at the top of every page. Just roll your cursor over the relevant section to open a page, click any relevant links to visit areas of interest. Once you’ve made your selection, you can select products to add to your shopping cart. Once you’ve completed your shopping, click on the shopping cart button at the top of the page to review your items. Then select your options to complete your purchase. Available Now:  Items with Available now are ready to wear garments that can be purchased without pre-ordering. Allow 2-3weeks for processing. Backorder/Pre-order:  Item(s) that are not immediately available will be placed on a priority waiting list and are estimated to ship with customized shipping requirements. Please be aware that they may arrive sooner or later than anticipated. Your credit card will only be charged for backorder/pre-order reservations at the time of shipment. Item/Size not available: A “not available” item has either been discontinued or is no longer available. 

How do I place an order?

Depending on availability and shipping restrictions, purchases may be made either directly through siturausa.com, or through Situra personnel. You can contact Situra at 470-399-0475 or via email at info@siturausa.com.

Please note we are available Monday-Friday from 8AM-5PM(EST) and Saturday 8AM-5PM(EST), excluding holidays.

For all issues regarding ordering and processing, please contact: info@situra.com or by call: 470-399-0475.